KineKilla

The dealer I bought it from said they were well aware of the known issues with the moonroof making noises and that I should bring it in and they'd try to get authorization from Ford to fix it. I'm not holding my breath.

This is only item #1 on a list of 6 items that it needs to have fixed already after only 5,500 miles..sure hope it is not a sign of things to come from this truck.

VTHokie

This problem seems to follow an all-to-common pattern with almost everyone on this forum. The trucks are quiet for around 5,000 miles (some longer, some shorter) and then a knocking begins to occur with the moonroof closed and generally when the cabin is twisted in a slow speed turn with bumps. Generally, they remain quiet at highway speeds on smooth roads. Most folks discover the noise is reduced or eliminated when the moonroof is in the tilt mode or fully open. Most everyone initially thinks it's the jack, a seat belt, a loose seat back and, after eliminating those obvious items, concludes it's the moonroof. The dealers are trying their best to fix the problem but they are doing so, apparently, without a lot of support from Ford Engineering. Very few folks on here can claim to have had the noise(s) stopped. I think all of us want Ford to take this seriously and present a solution. Maybe that is in the works but no one seems to know conclusively. Their lack of a sure solution is turning a lot of loyal Ford folks against this truck and very likely against Ford. I would have to think twice now about recommending this truck to anyone. I know the only way I would recommend it was absent a moonroof. I would really recommend that you get it into your dealer, have them call Ford and at least log the case. While a root canal may be more appealing it is the only way to get Ford to pay attention. Good luck.

KineKilla

I have to think that to Ford the costs of diagnosing, engineering and dispatching a repair far out weigh the disappointment of a few of their customers...or all those with the dual pane roofs that is.


I do not expect to EVER see a TSB or Recall for this issue because it is not safety related and as stated is not in their best interests financially to remedy. I'm already on the hook for the remaining payments with or without the annoying clunking coming from my moonroof.


I have ALWAYS been Ford Truck loyal and it would pain me to make the switch (because all of my friends are Chevy fans) but that may in fact happen if things like this don't get resolved. Their occasional mockery would be far less annoying than this noise coming from my roof.

dooquie

Add another victim to the dual panel moonroof / sunroof knocking. Mine started like most others around 5000 miles. Currently about 6500 miles on the truck that I purchased last April. This truck makes more noise than any truck I have owned and it is driving me absolutely nuts. Close to 60K for this truck and it sounds like a run down piece of junk.

After reading through every post here I am a bit hesitant to bring it to the dealer as it does not sound like there are any fixes yet and would prefer to not be a guinea pig.

Going back many posts a guy named Frank from an Auto Nation in Washington apparently had a fix but got flooded with calls. Did anyone ever find out what his fix was and if it stuck?

The knocking is seriously driving me mad and the only way it goes away is when the sunroof is tilted up and I know I am going to forget one of these days and walk out to a flooded truck!

Steve Barnard

He actually called me and asked me to remove the post which mentioned him... Needless to say I don't have the time to go and remove my posts. His comment was that he can't suggest a fix as it might not be the same on other trucks. I think this was a cheap cop out....

Ford needs to listen to the people who buy premium trucks.... There are ford reps on this forum, but they are silent! Wonder why?

dooquie

Thank you Steve for getting back. That is too bad seemed like the only real positive fix through all 26 pages! Bummer!

I would love if one of the Ford advisors that are on these boards would PM me or give me a better idea of how to fix this issue. It is extremely irritating to hear that noise. Of course when you know it is there also you tend to focus on it which makes it much worse especially when you factor in how much we have paid Ford for these trucks.

Zameus

Here I thought I was going nuts! I too noticed the knocking sound as if something is loose. At first I thought it was also a seatbealt hitting the side door panel or something else loose. Noticed this at about 8K miles. I'm gonna have my wife drive through the backroads and I'm going to sit in the back and closely inspect what's going on. Yes, it may be dangerous not having a seatbelt, but it's for the great good!

jodymac25

Not sure if it's been mentioned but anyone know of 16's with rattling roofs? Or has it been solved. Mine started from day one.

notchfiveoh

While I was at a dealer that was also a Lincoln dealer I browsed the lot and noticed that every model Lincoln they had on the lot had a double panel moon roof, wonder if those 50k edge/mkx have the same issues??

OilCapitalF150

Mine has the same problem. Funny thing is, my wife's Explorer has the dual pane sunroof and it has never made a noise. Makes me wonder what the difference is in the designs.