Knocking noise from moonroof
01-12-2016, 08:47 AM
#262
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Location: Eastern Shore Of Virginia
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Same problem with my Platinum after about 5000 miles knocking in roof is almost enough to make me think GM. I've purchased 7 new ford trucks over the past 11 years. This may be the last one if Ford doesn't offer a fix real soon!
01-12-2016, 08:49 AM
#263
Senior Member
Wonder if it's the actual seal material not being thick and/or sturdy enough for the panels when the truck twists. I've never had this much noise on a sunroof, and I have one in every vehicle I own....and treat/maintain them often. Hell, I've never even heard a peep from any of my other roofs....ever.
01-12-2016, 01:44 PM
#264
May be that one is steel and one is aluminum. The two metals have different characteristics under different circumstances.
01-12-2016, 02:10 PM
#265
Wonder if it's the actual seal material not being thick and/or sturdy enough for the panels when the truck twists. I've never had this much noise on a sunroof, and I have one in every vehicle I own....and treat/maintain them often. Hell, I've never even heard a peep from any of my other roofs....ever.
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srg963 (01-12-2016)
01-12-2016, 02:53 PM
#266
Ford Customer Service
My 2015 f150 has had the moonroof noise since I drove it off the lot. Thought it was a loose hinge or the jack or even the rear seat...nope it's the moonroof and only when it's closed.
I'm going to contact my dealer today and see about getting it in there. I only have 5,500mi on it and bought it as a demo unit with 3,300 already on it.
I'm going to contact my dealer today and see about getting it in there. I only have 5,500mi on it and bought it as a demo unit with 3,300 already on it.
I have this issue as well. Sounds like it is coming from the roof but because I couldn't seem to reproduce it with my hands, I thought it was the seat belt, now I was thinking that is was the rear seat not being fully engaged. Sounds like this is more of a widespread issue.
I have to return my truck for the Adaptive cruise recall so I guess I should have them look at this as well.
I have to return my truck for the Adaptive cruise recall so I guess I should have them look at this as well.
Once you head in, please PM me your VIN, updated mileage, best daytime phone number, full name, and dealer info.
Add another victim to the dual panel moonroof / sunroof knocking. Mine started like most others around 5000 miles. Currently about 6500 miles on the truck that I purchased last April. This truck makes more noise than any truck I have owned and it is driving me absolutely nuts. Close to 60K for this truck and it sounds like a run down piece of junk...
I recommend setting up an appointment with your dealer to have this checked out. Please let me know when you do.
I want to check out some additional assistance. Please send me a private message with your VIN, mileage, best daytime phone number, full name, and dealer info.
Meagan
Last edited by FordService; 01-12-2016 at 02:55 PM.
01-12-2016, 03:42 PM
#267
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An Update
Returned truck this morning still getting water in truck on passenger floor.
Asked if they could Ford to change rug or mat because of the mold smell, adviser told me they could give me a free car wash voucher or sell me a detail service. Told him a car wash won't get rid of the smell.
Also complained about the sunroof noise that the Tech could not hear first time, had Tech ride with me today and it made the sound within 60 feet of leaving garage. Tech acknowledged noise and said they have to contact engineering. Tech also told me he cleaned sunroof drain when I brought it in the first time and was surprised to hear that was still a problem with water on floor. The issue is when I picked up truck the first time adviser told me they reconnected the sunroof drain. They can't even get their stories straight.
I will post update when I get it back
Returned truck this morning still getting water in truck on passenger floor.
Asked if they could Ford to change rug or mat because of the mold smell, adviser told me they could give me a free car wash voucher or sell me a detail service. Told him a car wash won't get rid of the smell.
Also complained about the sunroof noise that the Tech could not hear first time, had Tech ride with me today and it made the sound within 60 feet of leaving garage. Tech acknowledged noise and said they have to contact engineering. Tech also told me he cleaned sunroof drain when I brought it in the first time and was surprised to hear that was still a problem with water on floor. The issue is when I picked up truck the first time adviser told me they reconnected the sunroof drain. They can't even get their stories straight.
I will post update when I get it back
SO FRUSTRATING!
01-12-2016, 08:30 PM
#268
Mine goes back in Friday this week, 4th time probably won't be a charm. I know ford can make a moonroof. The edge has had the dual pane since 2007. I had one put 35,000 miles on it, no leak no noise, and I believe it was the first year model too. Also had a 2009 edge with dual pane, put 24,000 miles on it no leaks no noise. 2015 f150, started rattling around 6,000 miles, now have 15k, I've spent more time in the vehicle listening to the roof rattle, headliner rattle and driver side door rattle then having a silent cab. Very frustrating.
