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Sync Connect Retrofit (in any Ford).

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Old 12-04-2020, 08:05 PM
  #3171  
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Originally Posted by Ekgram
I had the same thing happen as well. Was working fine for months and then with an app update from three days ago it broke everything. I wish they brought back the scheduled starts though
Today everything is working fine for me! I’ve had scheduled starts back for months now!

Old 12-04-2020, 08:16 PM
  #3172  
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No, it's still mucked up,
I've deleted and added back truck a dozen times now,
the app says "Activate Vehicle",
I press button,
get pop up on sync screen and accept,
the app never goes live,
keeps reverting back to the app saying "Activate Vehicle",
Originally Posted by neilc1
ok,
not a new phone but an I8 that updated os to 14.2 yesterday,
same as LORDV8R, "message in fordpass says that it is active but the buttons don't show up",
did Jamie's master reset on the sync,
deleted vehicle from app, deleted app, reloaded both,
saw message in fordpass says that it is active, accepted on sync screen,
no love,
buttons don't show up on app, and app still has "Activate Vehicle", although I accepted already in truck , , ,

who else ?
Old 12-04-2020, 08:19 PM
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Originally Posted by Nathan Bean
Today everything is working fine for me! I’ve had scheduled starts back for months now!
Did you add your TCU in your 2019?

Last edited by Ekgram; 12-04-2020 at 08:24 PM.
Old 12-04-2020, 09:43 PM
  #3174  
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Originally Posted by Ekgram
Did you add your TCU in your 2019?
Yes, after 3 TCUs I found one that plays relatively well. My only issue is I cannot get the hotspot activated through AT&T do to not having a vin.
Old 12-05-2020, 08:30 AM
  #3175  
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Originally Posted by neilc1
No, it's still mucked up,
I've deleted and added back truck a dozen times now,
the app says "Activate Vehicle",
I press button,
get pop up on sync screen and accept,
the app never goes live,
keeps reverting back to the app saying "Activate Vehicle",

it’s on ford’s side. Mine did the same and after 24 hours it started working again
Old 12-05-2020, 10:07 AM
  #3176  
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Originally Posted by neilc1
No, it's still mucked up,
I've deleted and added back truck a dozen times now,
the app says "Activate Vehicle",
I press button,
get pop up on sync screen and accept,
the app never goes live,
keeps reverting back to the app saying "Activate Vehicle",
I removed the App from my Iphone last month because of the high battery use, so since they released the new version, I installed the App again. I went through that yesterday with Fordpass, last night I happened to look at my Iphone 11, battery use was high again for Fordpass, interesting that it was not completely installed yet, it still was showing to activate on my phone, yet I got emails from Ford telling me that I had been activated. Needless to say, I removed the App from my phone again and will wait for them to fix the battery issue. Phone is up to date and I had the latest version of the App. Phone was never connected via USB, so its either bluetooth or via Wifi that causes the issue.
Old 12-05-2020, 10:33 AM
  #3177  
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Originally Posted by Gordy49913
I removed the App from my Iphone last month because of the high battery use, so since they released the new version, I installed the App again. I went through that yesterday with Fordpass, last night I happened to look at my Iphone 11, battery use was high again for Fordpass, interesting that it was not completely installed yet, it still was showing to activate on my phone, yet I got emails from Ford telling me that I had been activated. Needless to say, I removed the App from my phone again and will wait for them to fix the battery issue. Phone is up to date and I had the latest version of the App. Phone was never connected via USB, so its either bluetooth or via Wifi that causes the issue.
I got the ford app emails also, "vehicle removed", "new vehicle accepted",
just checked app now, it still suggests I need to activate vehicle, inspite of accepted email,
give it another 24 hours(?) I guess,
and now that you mention it, I thought my phone battery, I8, iOS 14.2, went down fast Friday,
right now phone says fordpass only used 1% and I spend too much time listening to Pandora
Old 12-05-2020, 02:00 PM
  #3178  
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After the app updated it stopped working for me as well. I installed it on my 2016. Is it a problem with trucks that never came with it 2015-2016.
Old 12-05-2020, 03:31 PM
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Originally Posted by neilc1
I got the ford app emails also, "vehicle removed", "new vehicle accepted",
just checked app now, it still suggests I need to activate vehicle, inspite of accepted email,
give it another 24 hours(?) I guess,
and now that you mention it, I thought my phone battery, I8, iOS 14.2, went down fast Friday,
right now phone says fordpass only used 1% and I spend too much time listening to Pandora
My phone battery went down a lot yesterday, I usually go a couple of days without charging. It seems like it only happens after I drive the truck. If it just sits the app is fine. So after I drive the truck I have to go in and stop the app otherwise its doing some background garbage. Its the only App I have the trouble with. Airborne Ape said he did what Apple said to do after 14.0 update for the Apple phone came out, that was to set the phone back to default and start over. He said that stopped the phone battery issue. When I feel like messing with the phone again, maybe I'll try that. We all have to remember that Ford could probably figure out who doesn't have Sync Connect from the factory and turn it off any time. I would have paid them for the option.
Old 12-05-2020, 03:51 PM
  #3180  
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Originally Posted by Gordy49913
My phone battery went down a lot yesterday, I usually go a couple of days without charging. It seems like it only happens after I drive the truck. If it just sits the app is fine. So after I drive the truck I have to go in and stop the app otherwise its doing some background garbage. Its the only App I have the trouble with. Airborne Ape said he did what Apple said to do after 14.0 update for the Apple phone came out, that was to set the phone back to default and start over. He said that stopped the phone battery issue. When I feel like messing with the phone again, maybe I'll try that. We all have to remember that Ford could probably figure out who doesn't have Sync Connect from the factory and turn it off any time. I would have paid them for the option.
I think that’s what happened , Ford figured out who had Ford Connect from the Factory or not. my 2016 is not working either.


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